Privacy Policy

This privacy policy describes how https://ecoversify.com/ (the “site” or “we”) collects, uses and discloses your personal information when you visit the site or make a purchase.

Collecting Personal Information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this privacy policy, we refer to any information that uniquely identifies an individual (including the information below) as “Personal Information.” Please see the list below for more information about what personal information we collect and why.

Share personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information about your use of the site, your purchases, and your interaction with our advertisements on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (to which you may consent depending on your location).
  • To learn more about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed of new products, services and offers.

Legal basis
In accordance with the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal data on the basis of the following legal bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • Carrying out a task of general interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Conservation
When you place an order through the site, we will retain your personal information for our records unless and until you ask us to delete this information. For more information about your right to erasure, please see the 'Your Rights' section below.

Automatic decision making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where that decision-making produces legal effects concerning you or otherwise significantly affects you.

We [DO/NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or otherwise significant effect on you.

Services that contain elements of automated decision-making include:

  • Temporary denial of IP addresses associated with repeated failed transactions. This refusal will persist for a small number of hours.
  • Temporary denial of credit cards associated with denied IP addresses. This refusal will continue for a small number of days.

Selling personal information

Our site sells personal information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).


Your rights

GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, have it transferred to a new service and to request that your personal information be corrected, updated or deleted . If you wish to exercise these rights, please contact us using the contact details.

Your personal data will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information about how data transfers comply with GDPR, see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA
If you are a California resident, you have the right to access the personal information we have about you (also known as the "right to know"), have it transferred to a new service, and request that your personal information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details.

If you would like to designate an authorized agent to make these requests on your behalf, please contact us at the address below.

Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means that you do not have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information about how people use the website, such as whether it is their first visit or whether they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Reporting and analysis
How long a cookie remains on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in several ways. Please note that deleting or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser's "Tools" or "Preferences" menu. For more information about changing your browser settings or blocking, managing or filtering cookies, please consult your browser's help file or visit sites such as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do not follow
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Changes
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons.

Contact
Please contact us for more information about our privacy practices, if you have any questions, or if you would like to make a complaint.